ATLAS CAREERS

Atlas Risk Solutions is a leading provider of insurance and risk management solutions in the Caribbean. As part of the Gallagher Group, one of the world’s largest risk management and insurance advisory organisations, we combine international expertise with local knowledge and commitment. For over 35 years, we have distinguished ourselves by providing independent, expert and personalized advise, with our clients’ needs at the heart of everything we do.


For our office in Curaçao, we are seeking an experienced:

Client Relationship Manager (CRM) - Curaçao

ATLAS VACANCIES

Atlas Risk Solutions  is a leading provider of insurance and risk management solutions in the Caribbean. As part of the Gallagher Group, one of the world’s largest risk management and insurance advisory organisations, we combine international expertise with local knowledge and commitment. For over 35 years, we have distinguished ourselves by providing independent, expert and personalized advise, with our clients’ needs at the heart of everything we do.


For our office in Curaçao, we are seeking an experienced:


CLIENT RELATIONSHIP MANAGER
(CRM) - CURAÇAO

Are you the colleague we’re looking for?

Ready to put your insurance experience to work and build long lasting client relationships? As a Client Relationship Manager, you will help clients find their way

through their insurance needs and deliver excellent services, all in close collaboration with your colleagues. Commercially minded with an eye for detail? Apply today, we would love to hear from you!

Your role

As a Client Relationship Manager, you will be the day-to-day point of contact for our clients, ensuring they receive prompt, attentive and personalized service. You will work within a team where client focus, accuracy and collaboration are central to everything we do, with opportunities to develop your skills within a locally rooted organization with strong international partnerships.

Key Responsibilities

  • Act as the first point of contact for existing clients and attend client meetings to maintain and strengthen relationships.

  • Share responsibility for delivering excellent client service throughout the client journey.

  • Work closely with Account Managers and the Finance team to ensure client enquiries are handled promptly and thoroughly.

  • Assist with and independently handle insurance applications, policy administration and claims settlements within your delegated authority.

  • Process and issue invoices, accept payments at the service desk and assist with following up on outstanding receivables.

  • Keep client records and insurance administration up to date in ANVA and OneDrive.

  • Identify client needs, commercial opportunities and areas for improvement.

  • Monitor client satisfaction and contribute to efficient teamwork.

  • Work closely with the Backoffice Manager, flag issues promptly and contribute to appropriate solutions.

  • Comply with internal procedures, compliance requirements and applicable laws and regulations, including privacy and data protection requirements, and maintain accurate client records and files.

  • Identify and promptly report deviations, irregularities and potential compliance risks to the responsible manager.

WHAT YOU BRING

  • The ability to think and work at higher professional education level (HBO).

  • At least one year of relevant experience in the insurance industry.

  • Assurantie B or WFT certification is an advantage.

  • Knowledge of ANVA is an advantage.

  • Strong verbal and written communication skills in English, Dutch and Papiamentu.

  • Commercial experience combined with a strong client focus.

  • Accuracy and attention to detail.


What We OFFer

We offer a varied role within a dynamic organization and a professional working environment, with frequent contact with clients, colleagues and insurance partners. You will have the opportunity to further develop your knowledge of insurance and client relationship management within a large network with strong interational ties. Salary and employment benefits will be determined based on your qualifications and experience.


Send your application and CV to careers@atlasrisksolutions.com
APPLICATION DEADLINE: 7 November 2026

Ready to take the next step?

Apply today by sending your CV and motivation letter to careers@atlasrisksolutions.com